Shipping policy

✅ Handling & Transit Time

  • Order processing time: 1-5 days
  • Standard Delivery: 10-20 days (Economy International Express ePacket, YunExpress)
  • Fast Shipping: 5-10 days (DHL/FedEx/UPS, extra charge)

✅ Freight plan

  • Standard shipping: free of charge
  • Fast shipping: $10-$30 (adjusted according to order amount)
  • Free shipping on orders over $99 (encourage customers to increase their purchases)

✅ Logistics tracking

  •  Provide a tracking number and customers can check the status of their logistics on the website

✅ Delay processing

  • 15 days of unupdated logistics status → Additional 5% order amount compensation
  • 30 days of non-delivery → Free replacement or refund
  • Customs seizure or return → Refund/replacement decision as the case may be made (discount coupons are provided to reduce losses)